Questions and Answers

Yes, absolutely! Our certified AHA instructors are trained and experienced at ensuring that every student is in a comfortable, relaxed, and welcoming environment. We believe this type of classroom allows for optimal learning. We also know that this will provide for a great personal experience that will encourage you to come back for your re-certification, as well as recommend us to others. We promise a high quality, stress-free certification process. We truly care about YOUR SUCCESS!

You will receive your Card the Day of Class!

Yes. The American Heart Association requires that every student has access to a book prior to, during and after class. You may purchase a book from us at checkout or bring your own. If you do not have one at the time of class, you can purchase one from us before class begins.

If you have an expired ACLS or PALS card of more than 60 days, you will have to take the First Time ACLS or PALS course. However, if your card has been expired for less than 60 days you can take the ACLS or PALS Renewal course. The BLS Class and HeartSaver CPR and First Aid courses we offer are for those with expired cards, no card or soon to expire cards. These courses cover you regardless of your current certification status.

RESCHEDULING: You may reschedule a class, if necessary, by emailing us ([email protected]) with that request before your scheduled class. If we do not receive a request from you prior to your class, we do not offer a refund and you may not reschedule. If you do not pass the course, we will allow you to study the materials and reschedule for a future class. We allow this as a courtesy one time only. If you are not successful on the second try, you will have to purchase the class again.

Skills Check Policy: If you fail to show up for a scheduled skills check you will be charged a $50 instructor fee in order to reschedule.

The following are approximate course duration times.

• BLS Class: 3.5 – 4 hours
• Heartsaver CPR AED Class: 3 hours
• Heartsaver CPR AED First Aid Class: 6-7 hours
• First time ACLS Class: 10-12 hours (1 day only)
• First time PALS Class: 12-14 hours (1 day only)
• ACLS Renew Class: 8-9 hours
• PALS Renew Class: 5-8 hours
• BLS/ACLS Renew Combo class: 8-9 hours

REFUNDS: There are NO REFUNDS for classes and books that were purchased and scheduled.

RESCHEDULING: You may reschedule a class, if necessary, by emailing [email protected] with that request before your scheduled class. If we do not receive a request from you prior to your class, we do not offer a refund and you may not reschedule. If you do not pass the course, we will allow you to study the materials and reschedule for a future class. We allow this as a courtesy one time only. If you are not successful on the second try, you will have to purchase the class again.

*Skills Check Policy: If you fail to show up for a scheduled skills check you will be charged a $50 instructor fee in order to reschedule.

REPLACEMENT CARDS:
Card Recovery Costs: All American Heart Association cards are now digital. If you lose access to your card, there is a $20 recovery cost for each occurrence. However, if you purchased Card Insurance, recovering access to your card is FREE for 2 full years. To request a replacement card simply email us at [email protected]

We offer all the major American Heart Association certification classes.

• Basic Life Support for Healthcare Providers (BLS)
• Advanced Cardiac Life Support (ACLS)
• Pediatric Advanced Life Support (PALS)
• HeartSaver CPR and First Aid

*All courses above are offered in a live, hands-on classroom setting. We also offer a blended option where part would be completed online and then followed up by a hands-on, in-person skills check.

CPR Columbus
5202 Bethel Reed Park |
Suite 140
Columbus, OH 43220

PHONE: 614-321-2094

EMAIL: [email protected]